Web-based collaboration software for bug tracking, change management, support, and help desk.

NetResults Tracker for Managing Distributed Product

Development and Outsourcing

NetResults Tracker is a powerful, easy-to-use web-based collaboration tool. See how NetResults Tracker can help your company.

Try Tracker for FREE

The Problem

Many companies are already developing products using resources from different parts of the world.  A toy company may design the products in the U.S., manufacture them in China, and sell them all over the world.  The pillow you find in your U.S. department store may be designed in France, manufactured in Malaysia, packaged and labeled in Sri Lanka, and sold in the U.S.

A software product company may design and develop the software in the U.S. and outsource the testing to India.  One of the biggest problems is management and communication because they are separated by time zone and geographic location. 

NetResults Tracker Solution

One particular company overcomes such problems by using NetResults Tracker.  The developers in the U.S. develop their software components during their work day, and ship to India for testing at the end of the U.S. work day.  They communicate what needs to be tested using NetResults Tracker.  The work day in India begins after the end of the work day in the U.S. because of the time difference.  At the beginning of the work day in India, the testers log into NetResults Tracker to find out what needs to be tested, pick up the software components, and start testing them.  At the end of the work day in India, they report the problems back to the U.S. developers via NetResults Tracker.  When the U.S. developers come back to work in the morning, the software has already been tested; they log into NetResults Tracker to get the status and find out what the defects are. 

NetResults Tracker helps them:  

  • communicate what needs to be tested, what the defects are
  • share knowledge and hold meeting without having to be in the same place at the same time
  • automatically route the tasks and manage the process
  • escalate issues automatically
  • provide status
  • keep an audit trail

With the help of NetResults Tracker, they are able to operate non-stop 24 hours a day and cut the time to market for their products.

The result is higher quality products, lower costs, and quicker time to market.

Contact Sales

Contact our Sales staff to assist you with your questions regarding product features, pricing, and more.

Try Tracker for FREE

  • Take a quick Guided Tour.
  • Get a Custom Demo over the Internet from one of our engineers.
  • Sign up for your Personal Live Trial.  No software to install.  We create a workgroup with admin access on our servers for your exclusive use.  All you need is a web browser.

Service or Software

NetResults Tracker is available as a hosted solution (software-as-a-service) or packaged software (for you to install on your server).



NetResults Tracker (also called NRTracker) is a web-based collaboration software for bug tracking, defect tracking, issue tracking, change management, workflow management, process management, knowledge base, help desk, and automated support portal.


NetResults Tracker is available as a hosted solution (Software-as-a-Service (SaaS)) or as a packaged software.